Aareeva Enables GNR Money Services to Keep Your Money Flowing

The company
Headquartered in Miami Florida, GNR Money Services . (GNR) was founded with a mission to emerge as a leader in the ATM industry. Working with financial institutions and major chains, GNR provides turnkey outsourced ATM management solutions that include cash, project and account management services. In addition, GNR provides proprietary ATM branding and processing for 56 financial institutions with over 422 branded ATMs nationwide.

The challenge
GNR Money must manage in-bound and out-bound faxing between numerous different financial institutions and armored car carriers to support some of their core business processes. This daily flow of faxes needed more efficiency than simple fax machines could offer. There were too many employee trips to the fax machines and the fax information was too separated from the related IT resources GNR already had in place. One example is the numerous faxes received from armored car carriers each time they replenish an ATM with cash. These faxes required processing and filing; receiving them on fax machines created the need for manual routing and filing processes that were cumbersome and prone to errors.
 

The strategy
GNR Money chose Aareeva Fax Services enabling employees to send, receive and manage faxes using their existing e-mail systems. With very little employee training and no need for separate phone lines or servers, deployment was simple and fast.

  Email: Microsoft® Outlook
  Chosen Fax Document Format: TIFF
  Inbound Document Profile:
 
Customer claim documents (disputed ATM transactions)
 
ATM cash order form
 
Currency order confirmation
 
ATM replenishment
 
Outbound Document Profile:
 
ACH confirmations

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