How do I send and receive fax?

To send a Fax
Start your email program and create a new message.
In the "To" field, enter fax@aareeva.com
In the "Subject" field, Enter the destination fax number. The destination fax number must include the country code + area code + local number without any spaces between the numbers. For example: 16137376643.
For fax message: Attach one file to your email message (ie: Word, Excel and HTML etc.)
Click Send.

To receive a fax:
As soon as you receive your new fax number, you can begin receiving faxes as email attachments.
Retrieve your faxes by checking your email.
When you receive a fax, open the fax attachment by double clicking on it.


Which file formats am I able to use as attachments?
Aareeva fax supports most document formats including MS Word, MS Excel,
MS PowerPoint, Adobe Acrobat PDF, Plain Text, RTF, TIFF (Groups 3 and 4), Adobe Postscript (Apple Laser Writer Plus), HTML, ASCII Files, PCL5, VSD, BMP, GIF, JPG, PNG, PCX, DCX, and compressed documents/attachments (Win Zip). You will be notified via email if one of your attachments is not supported.

How long will it take to transmit my fax?
When you send a fax: Upon receipt of your email, we will begin sending your fax to its destination immediately. If not successful on the first attempt, it will be resent 4 more times.  Note: You will not be charged for unsuccessful faxes.
When you receive a fax: We immediately convert your fax to an email and forward it to you. The only reason for a delay would be the result of a delay by your internet service provider.

How will I know if my fax is delivered?
An email confirmation notice  will be sent to you as soon as the delivery results are known, ie:

Fax was sent successfully
To fax # :

Does my computer have to be turned on to receive faxes?
No. All messages are stored in your email account, waiting for you to retrieve them whenever you want.

If two people send me a fax at the same time, will one of them get a busy signal?
No. Your Aareeva number is an "always-on, never busy" number. Multiple faxes can be received simultaneously.

The faxes I receive are typically 10 - 20 pages long. How large will the file be?
A 10-page fax plus a cover page is approximately 320 kb.

What's SMS Alert service?
You will receive SMS alert on your mobile phone entered at the time of registration. You will receive SMS alert only if you subscribed particular service.   

How do I access my account information?
Login to your account. You will be automatically forwarded to your secure, password protected, Account Information Page.

How do I generate a report of my fax history?
Login to your account information page and click "Send fax Details".

What happens if I need you to resend my fax?
Soon we are going to launch this facility.

Do you put your own advertisements on my faxes?
No we do not include our advertisements on your faxes. Aareeva Fax is your personal communication medium and we do not interfere with the document in any way.